Square Stand Reader Not Working

Follow these basic steps for connecting and setting up your receipt printer and cash drawer w.

Square stand reader not working.

It s also compatible with all of the same wireless hardware as square with a reader. Square stand is easy to set up and easy for team members to use with no service visits or training required. Unplug the reader and plug it back in while the square app is open. How to setup your square stand receipt printer and cash drawer.

If you are purchasing a receipt printer with a usb interface to connect to the square stand the vb320 bl1616 will not work. Square stand for contactless and chip includes a square reader and dock so you can accept every payment tap dip or swipe and streamline your checkout. A second thing to keep in mind is the square stand is not exclusively compatible with usb hardware. Slide the cleaning card or paper towel through the card reader slot to clear any spills or debris.

Hi mcrowder16 richyrichco1 and puravidadance very sorry to hear that you all are having trouble with getting your ipad and square stand to stay connected. Delete and reinstall the square app. Swivel square stand so customers can sign and tip in one easy math free motion right on the ipad. Update to the latest version of the square app.

Make sure you re using a supported device. If these troubleshooting steps don t resolve the issue please give our support team a call at 1 855 700 6000 and they ll be able to take a deeper dive into what could be causing the trouble. To clean the reader track on square stand you can use card reader cleaning cards or a folded paper towel. See apple or google support for instructions.

If you re still having trouble with your square stand you can contact our support team and we can help get you back to business. And use square reader for contactless and chip to never miss a sale. If you are using the square register kit and connecting the cash drawer to the usb port buy vb554a bl1616 or our all white option vb554a aw1616. When i go into setting it says 1 device connected by when i open it is says connecting.

Accept all major credit cards swipe cards securely and accurately with the integrated card reader. Plug the reader into a power source leave it for 1 5 minutes and then plug it back into the device.