Please review the steps below to familiarize yourself with the procedure before attempting to complete them.
Sunsetter awning not responding to remote.
Unplug the power cord from the outlet.
Wide and project.
You should always troubleshoot your awning before calling the manufacturer to see if you can solve the problem yourself.
As the awning retracts.
All of our motorized awnings in the sunsetter series and platinum series are powered by a somfy electric motor that opens and closes at a touch of a remote control.
When unpacking your awning take care to protect the awning from accidental damage or soiling.
Most retractable awnings are made of a canvas material that is treated with some kind of weatherproofing agent.
This procedure should only be performed if the remote transmitter does not operate the motorized awning.
The awning s settings and electricity supply are also common sources of trouble.
Canvas is certainly going to hold up better than other materials but it s not infallible.
Standard awnings using a sunea rts motor.
The motorized xl model comes in widths from 14 ft.
Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug it back in.
Verify that the red light on the remote transmitter comes on when you press and hold the button.
If the red light does not come on at all or blinks for less than 5 seconds you will need to replace.
A jog is a brief in and out move of your motorized product.
Open the awning all the way.
Place the manual operation control bar in the manual motor crank and turn it so the awning opens about 3 feet.
What is the difference between your awning models.
Because of the way a retractable awning is designed it needs to be able to easily roll out and back.
The awning s motor or remote control is usually to blame when the unit stops working as you expect.
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When removing the clear protective wrap from the awning do not use a knife or box cutter to cut plastic wrap as you could accidentally slice into your awning fabric.
Aluminum hood for vista motorized and pro model awnings.
Weatherbreaker side panel for vista and motorized awnings.
Cassette awnings using a sunea rts motor.
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Or fabric is not centered on the roller bar or the front bar.
How to reset the remote for sunsetter motorized awnings step 1.
Push the middle button on the remote control and unplug the awning s power cord from the electrical outlet.
2019 led dimming lights for awnings.
And project out from the house up to 10 ft 2 in.
They come in widths from 8 ft.
Remote multi channel replacement.
Try to reset the motor to factory mode.
If it does not jog continue to the next step.
